Privacy Policy

Effective Date: May 28, 2026

1. Introduction

AIL Agency ("we," "our," or "us") protects the information shared by website visitors, fit-call prospects, and clients. This policy explains what we collect, why we collect it, and how to contact us about your data.

2. Information We Collect

We may collect:

  • Name, email address, company name, role, and contact details you provide
  • Information shared during fit calls, diagnostics, or delivery conversations
  • Operational context, process notes, documentation, and business materials shared for a scoped engagement
  • Website analytics such as device, browser, pages visited, and referring URLs

3. How We Use Information

We use information to:

  • Evaluate fit for a call, Diagnostic, or Build
  • Deliver AI-native context infrastructure services
  • Communicate about project scope, scheduling, billing, and support
  • Improve the website, services, and internal delivery process
  • Meet legal, security, and contractual obligations

4. Sharing and Service Providers

We do not sell personal information. We may use service providers for hosting, scheduling, analytics, communication, payment, document management, or delivery operations. They may process information only as needed to provide their services to us.

5. Confidentiality and Security

Operating context can be sensitive. We apply reasonable technical and organizational controls to protect it, limit access, and avoid public disclosure of client materials. No internet transmission or storage method is perfectly secure, so absolute security cannot be guaranteed.

6. Data Retention

We retain information as long as needed for the purposes described above, to perform an agreement, to resolve disputes, or to comply with law. Client-specific retention may be governed by the signed service agreement.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. To exercise rights, contact us at contact@ail-agency.site.

8. International Transfers

We may process information in countries other than your country of residence. Where required, we use appropriate safeguards for international data transfers.

9. Cookies and Analytics

We may use cookies and similar technologies for site functionality, analytics, and consent management. You can control cookies through your browser settings.

10. Contact Us

AIL Agency

Warsaw, Poland

Email: contact@ail-agency.site